Privacy Policy
Last updated: February 2026
1. Introduction
Vigs Project Management Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following personal information:
- Name, company name, and contact details (phone, email, address)
- Project details and site information
- Documentation you provide for the purposes of our services (e.g. geotechnical reports, drawings)
- Payment and billing information
- Communications between you and Vigs Project Management Pty Ltd
3. How We Collect Information
We collect information:
- Directly from you when you contact us, use our website, or engage our services
- Through our online forms and booking requests
- From third parties such as engineers, plumbers, or other professionals involved in your project
4. How We Use Your Information
We use your personal information to:
- Provide and manage our project management services
- Prepare and submit documentation to relevant authorities (e.g. Service NSW, Fair Trading NSW)
- Communicate with you about your project and our services
- Process payments and maintain financial records
- Comply with our legal obligations
- Improve our website and services
5. Disclosure of Information
We may share your personal information with third parties only where necessary to deliver our services, including:
- NSW government authorities (Service NSW, Fair Trading NSW) as required for approvals
- Licensed engineers, plumbers, and other professionals involved in your project
- Our IT and business service providers
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
6. Data Security
Vigs Project Management Pty Ltd takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure systems and limit access to your information to authorised personnel only.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the details below.
8. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience and understand how our website is used. You can disable cookies in your browser settings; however, this may affect some functionality of the website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a revised date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.